Security Information

At Snack Nap, the safety and security of our users and their data is very important to us. This page explains how we protect our website and user accounts.

Account Security

• User passwords are securely stored using encryption.
• The Snack Nap website is only accessible via secure HTTPS connections.
• Session cookies contain a unique session ID linked to the user's account ID. Both must match to maintain an active login.
• Cookies are valid for a maximum of 30 days but will be invalidated earlier if the user logs out manually.

Website and Server Protection

• Our servers are updated weekly with the latest security patches.
• We use a software-based firewall to protect against unauthorized access.
• Our network infrastructure includes visible and invisible protections against harmful traffic, including DDoS attacks.
• Servers are monitored every minute for availability and performance issues.
• Administrators receive alerts immediately in case of outages or unusual activity.
• All administrative access is logged and reviewed centrally.

Incident Response

If a security incident occurs, we will promptly investigate it. If required — for example, in the case of a data breach — we will notify the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) and inform affected users. Notification will occur only if there is a reasonable suspicion that user data has been compromised.

Reporting Security Issues

If you discover a bug, vulnerability, or other security issue, please report it by sending an email to [email protected]. We aim to respond to security reports within 5 working days.

Two-Factor Authentication (2FA)

Currently, we do not offer two-factor authentication (2FA), as no sensitive or highly personal information (other than an email address and IP address) is stored on Snack Nap accounts.

Contact

If you have any questions about security on Snack Nap, you can contact us at [email protected].

Last updated: Saturday, May 10, 2025